Frequently Asked Questions
What countries do you ship to ?
We ship to all the US by USPS. We have many happy customers in every corner around the country. If you are in other country the shipping will be handel by UPS or a third part of your convenience
How long does shipping take within the US?
We ship either standard or expedited shipping, which usually takes 4 - 7 days or 2 - 4 days respectively.
If your order hasn't arrived in the estimated delivery times, please contact our support team at firstname.lastname@example.org
Can the customs of my country retain the product?
Yes, you must find out with the customs of your identified country the purchase quantities and if the products have any kind of restriction.
If you are in in Colombia or Nearby countries can make your purchase on our site
How do I check the status of my order?
You can track your order status in real time by checking the shipping confirmation email sent within a week of your purchase or by clicking the Track Order tab. You can also contact us directly at email@example.com to check the status of your order.
After an order has been placed, it's immediately sent to one of our four fulfillment centers where we will ship your items within 1-2 business weeks. Below are the expected delivery times.
Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.
I've put a wrong shipping address. Can I change it?
If this happens to you, email us as soon as possible. We MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it.
Contact us anyway, we still care, and we'll try to make it right for you. We know how frustrating it can be to pay for something you can't use.
What do I do if I want to return the product?
You can return your product if you are not satisfied.Take in account that the cost of the return are the responsibility of the buyer.
For more information please contact us at: firstname.lastname@example.org
How do I check the stock?
You can check the stock in our website, the stock are always updated.If you need more products than the availables ones in stock please contact us at: email@example.com
Can I purchase through Ebay ar Amazon?
Yes, but the prices may change depend of the platform. You can always purchase in our shop.
In which countries do you sell these products?
Currently we are in United States, Colombia, Argentina, and soon in Uruguay.
What payment methods do you accept?
We accept Visa, MasterCard, Amex, Paypal, Venmo, Google Pay, Apple Pay, Diners Club, Discover, JCB, Shop Pay.
If you have any problem with your payment please contact us at: firstname.lastname@example.org
How secure is my personal information?
Buy Nootropics Now adheres to highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer Technology), which is widely used on the internet for processing payments.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.
What should I do if I am not satisfied with my order?
If you have any problems at all please don’t hesitate to get in touch at email@example.com